Support Category: Account Related >> No Account


Specialist Notes:


This is not for NOAA, NWS, OMAO, Seafood Inspection, and USPTO.  They are not on GovTA. 


Please note: ITA is a bit different, please check under DOC ITA


Standard Response:


Thank you for contacting DOC MBDA CLC End-User Support!

Unfortunately, we cannot reset your password because you do not currently have an account in the DOC CLC.


If you are a permanent employee, a CLC account will be created for you automatically based on the data feed from GovTA within approximately 4 weeks of your hire date. To ensure this process goes smoothly please verify that your email address is correct in GovTA. Here are the steps to update your email address in GovTA:

1. Login to your Login to GovTA: 
https://docgovta.commerce.gov/govta.
2. In the upper right-hand corner click on “Settings”
3. Towards the bottom of the screen you will see an “Email Address” field, confirm that your email address is correct/or if it needs to be updated change your email address then click the “Save” button.
4. If you should need further assistance please reach out to your Timekeeper.

Most contractors do not get a CLC account. Please reach out to your Supervisor to confirm if you are required to have an account. If you do require an account, your Supervisor should reach out to your bureau's CLC administrator to request one.

Have a great rest of your day!