Client Information 4

• System Requirements
• Mobile Devices
• IT Help Desk
• Proxy

Login Related 8

• Login Inquiry | SSO
• No CLC Access
• How Do I Change My Password?
• I Need My Password Reset
• Admin Password Reset

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Account Related 7

• How Do I Register for an Account?
• Locked Account
• Account Information Incorrect
• Inactive Account
• No Account | New Employee

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Basic Support 1

• I Need More Support Outside of End-User Support

Training Related 6

• Navigation
• OLT
• ILT/ VILT
• Playlists
• How Do I Contact the Course Admin

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Specific Training 8

• DOC webTA 4.2 Course
• 2019-2020 No Fear Act
• Active Shooter - Contractor
• Books 24 X 7
• Supervisor's Role in the Hiring Process - not moving to completion

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Supervisor/Manager 2

• Supervisor Issues
• Will My Employee Get an email Notification When I Assign them a Course?

Ticket Processing 2

• No Account | New Employee
• No Approved Account