Account Related
Support Category: Account Creation Inquiry Specialist Notes: Users are registered by the admins. Once the user’s employee data has been processed t...
Tue, 10 Dec, 2024 at 9:47 AM
Support Category: User Account | Locked Specialist Notes: After 5 invalid login attempts, the user's account will be locked for 30 minutes. The...
Tue, 10 Dec, 2024 at 9:48 AM
Support Category: User Account | Account Info Update Request Specialist Notes: Note: Employees will need to update GovTA to correct any information ...
Thu, 4 Sep, 2025 at 4:18 AM
Support Category: User Account | Inactive Account Specialist Notes: Please be sure to include the following information in the ticket: In your ...
Tue, 10 Dec, 2024 at 9:50 AM
Support Category: User Account | No Account Specialist Notes: Standard Response: If you are a permanent employee, a CLC account will be created ...
Tue, 10 Dec, 2024 at 9:51 AM
Support Category: Admin Assistance Specialist Notes: Standard Response: If you do not have admin rights, we would be happy to escalate this to...
Tue, 10 Dec, 2024 at 9:53 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: To change your time zone, please follow the steps below: 1. From your D...
Tue, 16 Sep, 2025 at 8:06 AM
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