Support Category: User Account | Account Info Update Request


Specialist Notes:


Note: Employees will need to update GovTA to correct any information that is not correct or have their timekeeper update the information for them.


ATTENTION: This is not for NOAA, NWS, OMAO, Seafood Inspection, and USPTO.  They are NOT on GovTA. 


Standard Response:


I am sorry your information is incorrect in the system.

Below are the steps to update your email address in GovTA. If you are not able to access your GovTA, please confirm this information is accurate with your Timekeeper.

Steps to update your email address in GovTA:

1. Login to GovTA: https://docgovta.commerce.gov/govta.

2. Click "Settings" on the employee menu.

3. Scroll down to "Email Address" and enter your trade.gov e-mail address.

4. Click Save.

Kindly note, any changes made to GovTA may take 2-4 weeks to be reflected in your CLC account.